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Job Vacancy: Receptionist

We are seeking a motivated, reliable and hardworking individual to join our Reception team. Responsible for delivering excellent customer service both face to face and on the telephone, you will play a vital role in the operation and promotion of the arena’s facilities and products providing an efficient reception and information service to all visitors.

You will be friendly, work well as part of a team, be an effective communicator with colleagues and customers alike, have a flexible approach to your work and possess a ‘can do’ attitude.

In return we offer enhanced holidays, pension scheme, free gym membership, uniform, free parking and a great place to work.

Salary:             Meets national living/minimum wage, rising to £8.91 per hour on completion of training

Hours:              36.5 hours per week (average). Permanent contract.







05:45 - 14:00


13:45 - 22:15


05:45 - 14:00


13:45 - 22:15


13:45 - 22:15

05:45 - 14:00



13:45 - 22:15

05:45 - 14:00



13:45 - 22:15

05:45 - 14:00




07:15 - 19:45





07:15 - 19:45


In addition to the above shifts overtime may also be available and you will need to be flexible and able to work evenings and weekends.

Previous reception experience would be advantageous, however full training will be given.

Skills, Experience and Qualifications



·         Diplomacy and interpersonal skills

·         Excellent verbal communication skills

·         Good telephone technique

·         Customer care and customer focussed operations experience

·         Flexible approach to working hours

·         Smart appearance


·         Receptionist experience

·         Computer operations/keyboard skills

·         Till system and cash handling

·         Experience of leisure facilities operation



To request an application pack, please email Kathryn Platt, Human Resources Manager, or telephone 01204 488100.

CV’s are accepted in support of applications, accompanied by a completed application form.

Closing date: 30th June 2021, 12 noon (in the event of a large number of applications, this may be closed earlier)

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Call us on 01204 488100 or email