CALL 01204 488100 | OPEN TODAY 6:00 - 22:30

USN Bolton Arena Logo Blog

Get in touch

Meet The Staff: Zoe Jackson

NAME: Zoe Jackson

AGE: 23

LIVES: Westhoughton

JOB: Receptionist and step-up Customer Services Manager

CAREER PATH SO FAR: I went to Westhoughton High School until I was 16 but didn’t want to go to university and wasn’t really sure what I wanted to do. I started working at the Bolton Arena as an attendant and cleaner just to have a job, really, but I’ve always liked it here and  progressed to receptionist because I really like the work.

WHAT DOES YOUR ROLE ENTAIL?: I deal with bookings and swiping people through to the gym. There is a certain amount of admin work and I also log all the complaints and complements that come via email and pass them on to the different departments.

WHAT DO YOU LIKE ABOUT YOUR JOB?: I like dealing with the public and building up a rapport with people. We have lots of regulars who are very friendly and you get into conversations with people which are interesting.

WHAT ATTRIBUTES DO YOU NEED FOR YOUR JOB?: You need to be calm, confident and have good personal skills. I suppose you also need to be patient and diplomatic.

WHAT’S THE BEST THING ABOUT WORKING AT THE ARENA?: I’m a people-person and I really like the friendships I’ve made with the staff here and meeting so many different people every day.



Recent Blog Post
New Commercial Partner Zooms In

USN Bolton Arena are delighted to announce a new commercial partnership with Nirvana Audio Visual. Nirvana Audio Visual, are masters in audio, TV, lighting and…