meet the staff Archives - Bolton Arena
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Job Opportunity: Part-Time Receptionist

We are seeking a motivated, reliable and hardworking individual to join our Reception team. Responsible for delivering excellent customer service both face to face and on the telephone, you will play a vital role in the operation and promotion of the arena’s facilities and products providing an efficient reception and information service to all visitors.

You will be friendly, work well as part of a team, be an effective communicator with colleagues and customers alike, have a flexible approach to your work and possess a ‘can do’ attitude.

In return we offer enhanced holidays, pension scheme, free gym membership, uniform, free parking and a great place to work.

Salary: Meets national living/minimum wage dependent upon age (rising to national living wage on
completion of training

Hours: 22.25 hours per week (average). Permanent contract.

WEEK 1 WEEK 2 WEEK 3 WEEK 4
Monday 1530-2000 1230-2000 1300-2000
Tuesday 1545-2245 1545-2245 1545-2245
Wednesday 0645-1245
Thursday 1530-2000 1530-2000 1545-2000 1545-2245
Friday 1545-2215 0645-1245 1545-2215
Saturday 0900-1230
Sunday
TOTAL HOURS 21.5 28.5 18 21

In addition to the above shifts overtime may also be available and you will need to be flexible and able to work evenings and weekends.

Previous reception experience would be advantageous, however full training will be given.

Skills, Experience and Qualifications

Essential

Desirable

To request an application pack, please email Kathryn Platt, Human Resources Manager kathrynplatt@boltonarena.com

CV’s are accepted in support of applications, accompanied by a completed application form.

Closing date: 25th November 2019, 12 noon.

Job Opportunity: Casual Attendant

Casual Arena Attendant

Working in the Operations Department, the successful applicant will be required to assist with cleaning, facility checks, setting up of equipment and other general duties on an ‘ad-hoc’ basis, as and when required.

A wide variety of shift patterns exist and will involve weekend, evening and early morning working, however, there is no guarantee that work will be offered regularly.

Shift examples:

Weekdays:  06.30 – various finish times
14.30 / 17.30 – latest finish time 22.45

Weekends:  07.30 / 09.00 – various finish times
13.30 / 14.00 – latest finish time 20.15

Weekend working is an essential part of the role.

Staff benefits include; uniform, discounts at Refresh café, free gym membership, discounts at Middlebrook restaurants/retailers

For further information and an application form please contact:

Kathryn Platt, Human Resources Manager – kathrynplatt@boltonarena.com

Please not that although CV’s will be accepted as support of an application, the company’s application must be completed in full.

Applicants will also be required to provide documentation to verify their eligibility to live and work in the UK.

Closing date:  30th November 2019

New Tennis Head Coach Appointed

Stateside Foods Bolton Arena are excited to announce Steven Fathers as the new Tennis Head Coach.

With 25 years coaching experience Steven has worked at the Arena as a performance coach for over 15 years producing many regional and national players. With his wealth of coaching experience Bolton Arena can look forward to the future of tennis.

In the summer of 2018 Bolton Arena was chosen as a regional player development centre by the LTA. The regional player development centres provide high level support to junior players with high potential aged between 10 – 14yrs.  The regional centres also provide an exceptional standard of coaching and structured sessions geared towards the athletic development necessary to progress to a national academy.

Stuart Kay – Head of Sport commented on the appointment  ‘Bolton Arena are part of the Lawn Tennis Association Regional Player Development Centre performance pathway, having a knowledgeable professional coaching team is imperative to our success. We have built up an excellent reputation in the northwest for providing a fantastic pathway for all players. Steven has been a key part of our success over many years, he now steps up as Head Coach, I’m very confident Steven and his team will continue to develop players to reach their full potential.

Steven Fathers added ‘I am delighted to be appointed as the Head Coach at Bolton Arena Tennis Academy. I am really excited and fully committed, to further grow the profile and exceptionally high standards at the Academy. I will be working hard to shape a very strong team of coaches, to help players push their aspirational boundaries and reach their full potential. I want to ensure that Bolton Arena is an engaging, supportive and enjoyable environment for players, parents and coaches, to achieve the very best outcomes both on and off the court. We will continue to work closely with parents and the LTA, to benefit from the very best research and learning that the LTA has to offer.

In addition to the appointment of the Head coach, Bolton Arena have recruited two other experienced tennis coaches to complete the tennis coaching team:

Simone Marcantonio, Simone started his career at one of the best clubs in the Italy, training some of the best Italian ITF Junior players and was a sparring partner for WTA & ITF players.
He moved to an academy in Spain 2 years ago (4 Slam Tennis)  and had the regular opportunity to coach ATP, ITF Junior and Tennis Europe players. Simone is looking forward to new challenges in Bolton.

John Lister, John has had 18 years of coaching experience at various centres around the North West and has helped produce players that have played at national and international level.

John is highly motivated and is looking forward to working in a team that has proceed with many regional and national players.

To support the tennis coaching team the existing Head of Strength and Conditioning coach Howard Green will also assume more responsibility and work alongside Steven to ensure the very best standards of fitness, planning and support for all our Academy players.

For more information about our tennis programme at Bolton Arena visit boltonarena.com/tennis or contact 01204 488125

Job Opportunity: Gymnastics Coach

Gymnastics Coach  (Level 1 or above)

The successful applicant will be required to assist and lead on evening gymnastics classes.

To apply for this exciting role you must be qualified at a minimum of UKCC Level 1, (or equivalent) and in addition hold the following certificates/membership:-

All certificates relating to the above plus evidence of qualifications must be provided at the interview stage.

Hours of work –This vacancy is flexible and applications are invited from all applicants who may be seeking to work more/ less hours per week or on a casual basis.

Monday – 16:00 – 20:00                Friday – 16:00 – 20.30

Tuesday – 16:00 – 20:00                Saturday – 9.00 – 12.30

Wednesday – 16:00 – 20:00           Sunday –  9.00 – 12.00

Thursday – 16:00 – 20:00

Additional hours may also be available during school holidays and during term time on outreach work with schools and holiday camps.
Applicants will also be required to provide documentation at interview stage to verify their eligibility to live and work in the UK.

Excellent employee benefits include:-

To request an application pack, please email Kathryn Featherstone

kathrynfeatherstone@boltonarena.com, or telephone 01204 488142

CV’s are accepted in support of applications, accompanied by a completed application form.

Bolton Arena Announce New Naming Rights Partner

Bolton Arena are delighted to announce that Stateside Foods will become their naming rights partner for the next three years commencing on 1st July 2019.

Bolton Arena and Stateside Foods have enjoyed a very successful partnership since 2013. Bolton Arena has been the venue for Stateside’s family fun day, festive events as well Stateside Foods employees and their families being entitled to a fully funded gym membership at Bolton Arena as part of their staff benefits scheme. The Arena will feature Stateside Foods branding across internal and external locations throughout the venue from mid-July. The partnership will also be showcased throughout a number of digital platforms.

John Ashley Head of Commercial at Bolton Arena said: “The partnership with Stateside Foods has developed over the past six years, by increasing their sponsorship to become the new naming rights partner, this demonstrates the benefits of our working relationship. Stateside Foods are one of the largest employers in the local area, we aim to assist them to enhance their brand awareness. With over one million visitors every year, the arena is the ideal platform for Stateside Foods to reach the local community”.

In a statement about their new role as naming rights partners, Stateside Foods have said: “We are delighted to be announced as the new naming rights partner of Bolton Arena.

Stateside Foods are one of the UK’s largest manufacturers of private label chilled pizza and are part of the Freiberger Group, the largest own label pizza manufacturers in the world.

Both Stateside and Bolton Arena have worked very closely for a number of years, with key Stateside events being held at the Arena. As one of the area’s largest employers, Stateside believes this is a great platform for attracting new local talent to our ever-growing business whilst supporting a great local partner.

The facilities at the Arena are second to none and are available for people of all ages and abilities. It is something we are proud to put our name to, and why we already offer all our employees a fully funded membership. As a business, Stateside shares a very similar philosophy to that of Bolton Arena “Building an active healthy community”. Stateside believes that sport and leisure activities can have a very positive impact on a person’s wellbeing both physically and mentally.”

For more information, please contact John Ashley on 01204 488116 or Jack Haydock-Sale on 01204 488111.

Job Opportunity: Health & Fitness Instructor

Job title: Health & Fitness Instructor

Contract: Permanent, part time.

Hours: 24 hours per week. 5-week shift pattern, applicants must be available to work evenings and weekends and have a flexible approach to working hours. Over time will be available on a regular basis.

Salary: £8.29 per hour

Bolton Arena are recruiting a fitness instructor to join our well-established reputable gym in Horwich, Bolton.

The successful applicant will become part of a hardworking, sociable gym team. We are looking for enthusiastic individuals who will go above and beyond to deliver an excellent level of service to our members. As a fitness instructor you will:

– Assist the Gym Team in delivering the highest possible standards to members.

– Carry out new member inductions, programme reviews and one to one training sessions.

– Focus on assisting our members in achieving their goals and getting the most out of their membership.

– Work as part of a team to ensure the gym floor and studio cleanliness standards remain impeccable.

– Complete H&S checks and report any defects in equipment, damage or general wear and tear.

– Love sports, fitness and the leisure industry, and be able to build relationships with members quickly.

Applicants must hold a minimum Level 2 qualification in Health & Fitness Instructing and ideally have recent demonstrable experience of working in a Health & Fitness Suite. Desirable applicants will also have/be working towards a Level 3 Health & Fitness qualification. Other course requirements will be looked into on an individual basis and training provided to complete the job role.

Benefits:

Free gym membership, discounts on Arena facilities and courses, pension scheme, uniform provided, free parking.

For an application pack please email:

Cath Laing, PA to Managing Director

Email: cathlaing@boltonarena.com

Closing date: 28th June 2019, 12 noon

Job Opportunity: Receptionist

We are seeking a motivated, reliable and hardworking individual to join our Reception team. Responsible for delivering excellent customer service both face to face and on the telephone, you will play a vital role in the operation and promotion of the arena’s facilities and products providing an efficient reception and information service to all visitors.

You will be friendly, work well as part of a team, be an effective communicator with colleagues and customers alike, have a flexible approach to your work and possess a ‘can do’ attitude.

In return we offer enhanced holidays, pension scheme, free gym membership, uniform, free parking and a great place to work.

Salary: Meets national living/minimum wage, rising to £8.21 per hour on completion of training

Hours: 22 hours per week (average). Permanent contract.

  WEEK 1 WEEK 2 WEEK 3 WEEK 4
Monday 1530-2000 1230-2000   1300-2000
Tuesday   1545-2245 1545-2245 1545-2245
Wednesday 0645-1245      
Thursday 1530-2000   1530-2000 1545-2245
Friday 1545-2215 0645-1245 1545-2215  
Saturday 0900-1230 0900-1230    
Sunday        

In addition to the above shifts overtime may also be available and you will need to be flexible and able to work evenings and weekends.

Previous reception experience would be advantageous, however full training will be given.

Skills, Experience and Qualifications

Essential   

  •  Diplomacy and interpersonal skill
  •  Excellent verbal communication skills
  •  Good telephone technique
  •  Customer care and customer focused   operations experience
  •  Flexible approach to working hours
  •  Smart appearance

Desirable 

  • Receptionist experience
  • Computer operations
  • Till system and cash handling
  • Experience of leisure facilities operation

 

To request an application pack, please email Kathryn Platt, Human Resources Manager kathrynplatt@boltonarena.com, or telephone 01204 488115.

CV’s are accepted in support of applications, accompanied by a completed application form.

Closing date: 15 February 2019, 12 noon.

Job Opportunity: Health & Fitness Instructor

Job title: Health & Fitness Instructor

Contract: Permanent, part time.

Working Pattern: Applicants must be available to work evenings and weekends and have a flexible approach to working hours. 24.5 hours per week. 5-week shift pattern as detailed below.

 

WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5
MONDAY 05:45 – 13:30 10:30 – 19:00 10:30 – 19:00 10:30 – 19:00
TUESDAY 10:30 – 19:00 10:30 – 19:00
WEDNESDAY
THURSDAY 05:45 – 13:30 10:30 – 19:00
FRIDAY 05:45 – 13:45 10:30 – 18:30 10:30 – 18:30
SATURDAY 12:00 – 20:00 12:00 – 20:00
SUNDAY 07:30 – 15:30 12:00 – 20:00

 

 Salary:  £8.29 per hour

Applicants must hold a minimum Level 2 qualification in Health & Fitness Instructing and ideally have recent demonstrable experience of working in a Health & Fitness Suite. Desirable applicants will also have/be working towards a Level 3 Health & Fitness qualification and hold other relevant qualifications in areas such as studio cycling, boxing and kettle bells, etc.

Benefits: 

Free gym membership, discounts on Arena facilities and courses, pension scheme, uniform provided, free parking, staff discounts with local retailers.

For an application pack please email:

Kathryn Platt, Human Resources Manager

Email: kathrynplatt@boltonarena.com

Closing date: 4th February 2019, 12 noon

Interviews will be held on Thursday 14th February 2019

Job Opportunity: Customer Service Manager

Customer Service Manager- full time, permanent

Starting salary : £19,185 per annum (£9.95 per hour)

The USN Bolton Arena is a registered charity with a strong belief that sport and leisure activity contributes to personal happiness and well-being. It is our mission to inspire people of all ages, backgrounds and abilities to follow a lifelong passion for sport and healthy lifestyles through the provision of excellent sport & exercise facilities and sports programmes which are accessible to all.

As part of the Operations Team you will work closely with the Senior Customer Services Manager and Head of Operations. You will be a key player in the continuous improvement of the management and day-to-day operation of the arena and primary focus areas will include people management, building safety and security and maintenance and development of high standards of quality and customer service.

To be considered for this post you will be an excellent communicator, team player and ideally have previous supervisory experience within a customer service role. This post requires an individual who has good planning and organisation skills who is able to communicate easily with people of all ages, abilities and at all levels inside and outside the organisation. Previous experience in a similar role would be a distinct advantage.

For further information and to apply for this post, please request an application pack from:

Kathryn Platt, Human Resources Manager – kathrynplatt@boltonarena.com

Please note that CV’s are accepted in support of applications but the company’s application form must be completed in full and returned by the closing date.

Closing date for applications:  18th May 2018, 12 noon

Meet The Staff: Marc Kay

NAME Marc Kay

AGE: 31

WORK TITLE: Health and Fitness Instructor

WHAT DOES YOUR WORK INVOLVE: The role involves creating tailored workouts that are unique for our members. Helping them to achieve their goals and ultimately improve their lifestyle.

HIGHLIGHTS OF YOUR CAREER SO FAR: Seeing the positive effect that exercise and fitness has on an individual’s overall well-being. It is not just the obvious physical change that occurs but also the self confidence gained that can be used in other aspects of a persons life.

SPECIAL WORK CHALLENGES: Helping people to not be afraid of the gym environment and to realise the overwhelming majority do not live on social media and come out of men’s health magazine. Everybody is different and has different capabilities and it’s important to not compare yourself to others but to focus on you and your own goals.

FUTURE PLANS: I am keen to further my knowledge within the fitness industry. I have a degree in sports science but would like to study nutrition as a higher qualification.

BEST THING ABOUT THE ARENA: I enjoy the team of staff that I work with at the arena.

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